Privacy policy

At The Brillova (also operating as BRILLOVA JEWELS), we deeply value your privacy and are fully committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us through our website, https://www.thebrillova.com.

1. Information We Collect

When you engage with The Brillova/BRILLOVA JEWELS—whether placing an order, subscribing to our newsletter, or contacting us—we may collect the following personal information:

  • Full name
  • Email address
  • Shipping and billing addresses
  • Payment details (securely processed via trusted third-party gateways)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver your purchases efficiently
  • Communicate with you regarding orders, promotions, and customer support
  • Conduct internal analysis to enhance our products, services, and user experience

3. Cookies and Website Usage

Our website uses cookies to:

  • Improve website functionality and personalization
  • Track usage patterns for better service
    By continuing to use our website, you consent to our use of cookies in accordance with this policy.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data. While we strive to ensure the highest level of security, please note that no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute data protection.

5. Third-Party Disclosure

We do not sell or share your personal information with any third parties, except:

  • Trusted partners for payment processing and order fulfillment
  • When required to comply with legal obligations or protect our rights

6. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data, where applicable
    For any privacy-related inquiries or to exercise your rights, please contact us at:
    📧 brillova.care@gmail.com